Douglas F. Geiger, DMD, PLLC | Veneers, CBCT and Dental Cleanings

Office Policies

Douglas F. Geiger, DMD, PLLC | Veneers, CBCT and Dental Cleanings

Appointments

Our office works on a schedule and we try our very best to keep that schedule. However, there may be times that we are behind or ahead of schedule. We try to honor your time and ask that you give us the same courtesy.

When you are late or miss an appointment you deny time that another patient, in need of dental care, could use. We realize unexpected circumstances arise and you cannot keep your appointment, if this occurs, we would ask that you give us 24-48 hours notice to cancel or reschedule your appointment.

If you are a new patient we ask that you arrive 30 minutes prior to your appointment time and existing patients are asked to arrive 15 minutes prior.

Cancellations

We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.


Financing

We accept Mastercard, Visa, American Express and Discover credit cards as well as cash and personal checks (there is a $30.00 fee charged on all returned checks). We accept most major insurance plans, including those listed below. In addition, financing options such as CareCredit are available for major dental work done in our office. Our billing coordinator will be happy to discuss any insurance or billing questions you may have.

Delta Dental Premier
BlueCross/BlueShield PPO
Humana PPO
United Healthcare PPO
Connection Dental
Careington Dental
MetLife
Guardian PPO

Because of the increasing cost of postage, we try to send as few statements as possible. When you get a statement, it means that the balance is what you owe, as insurance has either paid or denied the claim. Any balance not paid in 90 days from the first statement date will be turned over to the Collection Bureau and assessed a charge of 33% of the balance.

For our patients without insurance, payment is required at time of service. We will work with you on major procedures, so that when the procedure is completed it is paid for.

Contact Us

Schedule your appointment online or give us a call to get started today.

Douglas F. Geiger, DMD, PLLC 321 South Polk St, Pineville, NC 28134